logo

Event Terms & Conditions

  • FacebookShare

Tentative Reservations:

  • We are happy to hold space for you on a tentative basis while you confirm your arrangements.
  • If another group challenges a tentative hold, you will have 2 business days to either contract or release your space. If you contract based on a challenge, there will be a 100% cancellation penalty for any attrition or cancellation, since we will have turned away another group.

Definite Reservations:

  • To confirm your reservation on a definite basis a signed contract and 50% deposit are required.
  • The outstanding balance of your contract is due 10 days prior to your event date.

Standard Contract Terms & Conditions:

A signed Event Services Agreement must be completed and returned with the specified deposit to secure your event space and services. The outstanding contracted balance is due by the date specified on the Service Agreement. Payments may be made by company check or may be billed to a Visa, MasterCard, Discover, or American Express credit card. Failure to pay the required deposit or outstanding balance by the due date may, at the sole discretion of Desert Adventures, result in cancellation of your event and forfeiture of all monies paid.

All programs take place as scheduled: rain or shine, cloudy or clear, hot or cold. Thus, participants are advised to dress appropriately for the weather. At Desert Adventures’ sole discretion, programs may be altered or relocated to accommodate changes in weather so as to provide the safest and most enjoyable possible experience. If an event is cancelled by Desert Adventures due to safety concerns from inclement weather, Client shall be entitled to a refund of all monies paid less any out-of-pocket costs, non-refundable deposits, or cancellation penalties paid by Desert Adventures to Vendors on Client’s behalf. Programs cancelled at the Client’s request for weather or other reasons will result in cancellation penalties as specified below. For a quote on optional rain insurance, please Google “Event Rain Insurance”.

Menu selections are due two (2) weeks in advance of your event and a final guarantee for all food and beverage is due 10 days in advance of your event. Desert Adventures will accommodate any last minute additions on a space-available basis. However, Desert Adventures cannot guarantee that food and beverage and other space will be available for more than the number of guests guaranteed by Client.

Experience indicates that some guests will not show up for an event. These guests will still be charged. Client is responsible for all guaranteed guests.

Once an Event Service Agreement is signed, the following Cancellation Penalties shall apply:

  • Cancellation more than 60 days in advance of your event: $500 or 10% cancellation penalty, whichever is greater.
  • Cancellation 46 to 60 days in advance of your event: 25% cancellation penalty.
  • Cancellation 31 to 45 days in advance of your event: 50% cancellation penalty.
  • Cancellation 11 to 30 days in advance of your event: 75% cancellation penalty.
  • Cancellation within 10 days of your event: 100% cancellation penalty

IMPORTANT: Cancellation penalties apply to the cancellation of the entire program as well as to cancellation of optional enhancements such as entertainment, transportation, or equipment rentals. However, if the program operates, Client shall be billed for the Program Minimum for the base Party Package specified on Page 1 of this Agreement, even if the final Food & Beverage guarantee is less than this Program Minimum. Your final billing will be based on the package minimum, food and beverage guarantee, or actual number of guests, whichever is greater.

Last minute additions, overtime charges, and on-consumption charges are due at the conclusion of the event and may be charged to a Visa, MasterCard, Discover, or American Express credit card or paid by a company. Any unpaid balance outstanding following the program is subject to a late charge of 1.5 % per month. Desert Adventures reserves the right to also collect expenses incidental to collection, including reasonable attorney’s fees.

Client agrees to submit any dispute arising under this agreement to binding arbitration in accordance with the rules of the Better Business Bureau. A volunteer arbitrator will render a decision based upon fairness, not necessarily upon legal principles, but it will be final and binding on both parties. Judgment on the decision may be entered in any court having jurisdiction. Client will not have to pay anything for the arbitration. This agreement to arbitrate affects important legal rights. Neither Client nor Desert Adventures will be able to go to court for disputes once they agree in advance to arbitrate.

FORCE MAJEURE: Neither party shall have any liability for any failure or delay resulting from any governmental action, fire, flood, insurrection, earthquake, power failure, riot, explosion, embargo, strikes whether legal or illegal, actions or inaction of third parties, third party equipment not within the reasonable control of the party, or any other condition affecting performance of this Agreement in any manner beyond the reasonable control of the party.

Awards + Recognition

2015 Santa Rosa Award for Destination Excellence

Greater Palm Springs Convention
and Visitor’s Bureau (CVB)

2015 Attraction Person
of the Year

Palm Springs Bureau of Tourism

Phoenix Award

Society of American Travel Writers

Partner in Public Spirit Award

Bureau of Land Management/US Department of Interior